How do I open a pdf-file attached to an email notification?

If your property bookings require your guests to provide their credit card details, these details are sent in a pdf-file attached to a booking email notification. Otherwise, the pdf-file repeats the email body text. 

For security reasons, the PDF file is encrypted using a special password that is linked to the email address to which the notification message is sent. The PDF password consists of six digits and is located in the contact field of the address to which it is linked, in the Hotel Contacts tab in Hotel > General Information on the Extranet system.

Please note that your pdf-password is linked to a specific email address. If you use several email addresses to get your booking notifications, each of your emails will use a different password.