To increase sales, we recommend you turn off automatic request for bank card details at booking time. According to our company's research, hotels that do not ask for bank card details at booking time attract more clients. And the number of bookings rises even if you take account of cancellations and no-shows.
To switch on automatic request for bank card details for your hotel, open the Hotel > Payment and Taxes tab in Extranet. In the Credit card info section, check Credit card required for confirmation. If your bank terminal also requires a CVC code to charge funds, check CVC required for confirmation. If card details/CVC code are not required for a booking, make sure these fields are unchecked.
You can also switch off automatic request for bank details not for your whole hotel but for specific tariffs. To do this, go to Rooms, click on the relevant tariff, and put No next to Is credit card required for booking confirmation?