Managing existing bookings
Contacting your guests
- How do I contact a guest regarding a specific booking?
- What should I do if I received multiple bookings from the same person?
- What should I do if the facilities my guest asked for in their comments are not available?
- How can a guest cancel their booking?
- What should I do if it’s not possible to fulfill a guest’s booking?
- How do I get a guest’s credit card details? See all 10 articles
Booking notifications
- How do I receive booking notifications?
- How do I change the e-mail address where I receive booking notifications?
- Which kind of e-mails will I receive?
- Can I receive booking notifications by fax?
- Can I receive booking notifications by SMS?
- How do I open a PDF file with a guest’s banking details? See all 9 articles
