When will we receive money for bookings paid by guests on the website?

The transfer of funds for bookings paid by guests through the Emerging Travel Group’s websites occurs once a month.

In the middle of each month following the reporting month, on the basis of verified data in the Emerging Travel Group’s Extranet, reporting documents are automatically generated. Invoices include the total amount of guests’ bookings minus the property’s commission fee.

Invoices will be paid within ten business days after reconciliation has been completed.