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Our contact information
Updated over a week ago

Hotel support department (for help with questions about working in the Emerging Travel Group’s Extranet system):

  • USA: +1-917-773-34-88

  • Cyprus: +357-250-30-717

  • France: +33-9-70-01-97-63

  • Italy: +39-02-3858-2848

  • UAE: +971-800-031-112-96

  • Georgia: +995-706-77-74-82

  • Kazakhstan: +7-727-357-43-09

  • Uzbekistan: +998-712-055-835

Customer support service (for help with contacting customers and resolving booking issues):

Credit control department (for resolving questions about issued invoices and accounting documents):

Billing department (for resolving questions about payments due to the hotel)

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