Please send a request to us by e-mail at [email protected]. In your e-mail, indicate the property ID and attach a scanned copy of the payment receipt.Related ArticlesWhat should I do if several identical properties have been created in the system?Which payment methods can be used to pay bills?A guest changed his/her length of stay. How can I correct this in the system (increase/decrease the time period, Merchant/Agency)?I have not been able to enter a no-show in the Emerging Travel Group’s Extranet. What should I do?I received an invoice with a booking that was a no-show. What should I do?