To change your collaboration model to Hybrid you need to create a new contract — you can do this on your own in your online account.
If you work with Extranet ETG as an individual entrepreneur or a legal entity, you can independently renew the contract in the Extranet personal account according to the instructions below:
Go to the “Contracts and Invoices” section → “Details and contracts.”
Click “Re-sign the contract.”
In the “For which company?” block, select the current legal entity or select “Create new” if you want to sign a contract with another legal entity.
Check the current legal entity's details or fill in new details.
Tick the checkbox “I confirm…” and click “Continue.”
Review the generated contract.
Accept the contract.
After this, you only need to change the payment type in the rates. How to do it:
Open the Rooms and rates section.
Select the rate for which you need to change the payment method.
Click on the ellipsis to the right and then select Open rate from the pop-up menu.
Change the payment model in the rate conditions from Payment at the hotel(Agency/Merchant) to Payment at the hotel or online (Hybrid).
Click on Save.
Why switch to a Hybrid model
Hybrid is the most effective collaboration model, as it combines an agency agreement and a service provision agreement, and helps to attract all types of Emerging Travel Group users:
Independent travelers who prefer to pay when checking in at the accommodation;
Corporate staff and travel agents, who usually choose to pay on the site.
If you have any remaining questions please write to [email protected].