How can I receive the bank card details to secure a booking?
Updated over a week ago

You can activate the request for bank card details if your property has a terminal for the remote debiting of funds and you regularly conduct pre-authorization to charge prepayment/fines.

To do this, you must:

  1. Open the Hotel section, then open the Payment and Taxes tab.

  2. Check the “Credit card info” box.

  3. If the terminal asks for a CVC code, check the “CVC required for confirmation?” box.

  4. If you do not want to ask for bank card details, please remove the check marks from these boxes.

Keep in mind that you can establish different settings for the request of bank card details for various rates. For example, you can make the request for bank card details mandatory for special offers, and disable it for standard rates.

To do this, go to the Rooms section, click on the selected rate, and check the appropriate setting in the “Credit card required for confirmation?” box.

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