Open the Bookings section.
In the list, find the reservation for the guest who did not check in to the property (if necessary, use the search bar or filters).
Click on the ellipsis on the right side of the line to open the context menu for the reservation.
In the context menu, select “No-show” status.
Reload the page to check if the status has changed.
Keep in mind: “No-show” status can only be entered within two days, starting from the day after the expected check-in date. For example, if a guest booked a room from July 10 to July 14, you can change the booking status to “No-show” within two business days starting from July 11. Bookings with “No-show” status are not included in the commission invoice.