How do I manage users in the Extranet?

  1.  Hotel section, then open the Information tab.
  2. In the Information block, find the Employees tab.
  3. Click the “Add” button if you want to create a new user. Click on the pencil icon in the row containing the existing user if you want to edit their details.

Here you can also choose which kind of e-mails you want to receive at the specified e-mail address. To do this, check the appropriate options in the Subscriptions row.

  • Digest reminders about bookings with check-ins within the next seven days. These are sent out once every few days.
  • Billing – booking verification reminders are sent at the beginning of the month; payment reminders are sent when invoices are issued.

Keep in mind that it’s not possible to add a user who is already in the Extranet system. However, if you need to do this, please contact us by e-mail at or call us at +7 (800) 555-65-36. Our specialists will help attach a user to the required property.