- Hotel section, then open the Information tab.
- In the Information block, find the Employees tab.
- Click the “Add” button if you want to create a new user. Click on the pencil icon in the row containing the existing user if you want to edit their details.
Here you can also choose which kind of e-mails you want to receive at the specified e-mail address. To do this, check the appropriate options in the Subscriptions row.
- Information about bookings – instant e-mail notifications about bookings, cancellations, and payment errors (more about the payment error procedure).
- Digest – reminders about bookings with check-ins within the next seven days. These are sent out once every few days.
- Billing – booking verification reminders are sent at the beginning of the month; payment reminders are sent when invoices are issued.
Keep in mind that it’s not possible to add a user who is already in the Extranet system. However, if you need to do this, please contact us by e-mail at email@example.com or call us at +7 (800) 555-65-36. Our specialists will help attach a user to the required property.