Please write to us at email@example.com, including a link to the site where you see a mistake, as well as a link to the Rooms and rates tab in your online account in ETG Extranet. Explain in the message exactly what needs to be edited.
How effective our partnership will be and how many bookings you will get from Emerging Travel Group sites depends on the chosen collaboration model. Please carefully study the features of the different models:
- Agency — sales are available only on B2C sites. Guests pay for their stay at check-in, and you pay us commission for each month.
- Merchant — sales are available on all Emerging Travel Group sites, but only with full prepayment. Guests pay us and we transfer the amount to you after deducting our commission.
- Hybrid — sales are available on all Emerging Travel Group sites. Guests can choose whatever payment method is the most convenient: on the site when booking or at reception upon check-in.
Hybrid is the most effective collaboration model for working with ETG Extranet. It allows you to get the highest possible number of bookings: with prepayment, payment at check-in, and from independent travelers, travel agencies and corporate clients.
How to check and change the collaboration model. Go to the Hotel section, Payment and taxes tab. Find the Business model item. If you want to change the collaboration model, read the instructions.