If the property’s legal entity is a VAT payer, the amount of tax will be specified in the Hotel section in the Payment and Taxes tab. If the amount of tax is indicated incorrectly or your legal entity uses the simplified taxation system, please send a request to [email protected]. In your e-mail, indicate the property ID and detailed information about taxation.

If your region imposes additional taxes/fees on guests, please inform us about this at [email protected] and indicate your property ID and detailed information about taxation in your e-mail. For example, a property may be obliged to charge a city tax of 1% of the cost of accommodation per person, which is not included in the price of accommodation.