Please note: don’t click on links and don’t send on information

We have detected fraudsters who ask Extranet users for information from their online accounts, as well as personal information and information about accommodation. 


Please be very careful not to share any information!

If you received a similar message by email or Telegram, please do not reply to it under any circumstances.


How to determine whether a letter or message came from ETG Extranet

The most important point to note is that our staff will never ask for your login name or password for your account.

All communications regarding your accommodation is handled from the domains and To check an address from which a letter was sent, click on the sender’s name.


You may find us in Telegram using the address @extranetetg (channel) and @extranetetg_chat (chat).

If our contact details change we will make sure to inform you of that.